strive to give you a quality product of your choice. However, if you are not
happy or change your mind, about any order you have purchased you can return
them to us.
You can return the order within 10 days of the
All returns must be in unused condition with all
original tags and packaging intact. The Product should be unwashed, unused, and
in undamaged condition.
If you want to cancel or return your order, please
send us a mail at firstname.lastname@example.org and we will guide you through the
COD orders can be cancelled directly from the
registered account before it gets shipped.
prepaid orders, please contact us at email@example.com to cancel the
order and put in an online refund request.
the order is shipped already, unfortunately we wouldn’t be able to cancel it.
However, you can politely refuse to accept the shipment and let us know about
it. If you have accepted the shipment, no worries, you can return the product.
We do not have exchange or replacement policy. You
can return the product, and we will refund you the order amount and you can
place a new order as per your convenience.
As we do not have a reverse pickup facility yet,
you are requested to ship the products back to us via a cost-effective
courier company or registered post. Please pack the items securely to prevent
any loss or damage during transit.
You will have to bear the postal or courier
charges for sending your products back to us. We will reimburse you (maximum
Rs.100) once we receive your products back and verify that they are new and
unused. Please send us the scan copy of receipt/bill of the post or courier
company, in email, at firstname.lastname@example.org.
The return amount will be credited back to the same
bank account from which you had made the order within 10 working days, once we
have received the products and quality check is done.
for gift wrap, COD and shipping charges is not applicable.
Defective products need not be sent back to us
unless confirmed by our customer care team. If you have received delivery of
defective products, you have to send an email to us at email@example.com along
with the details of the order, nature of issues, photographs of the defective
product and our team will check it. In this event, on our verification, if
it is observed that the defect is incurred due to any of your actions or
omissions, then we will not be responsible for refunding the amounts of your
Please do not accept the items in case the product
packaging is tampered during the course of delivery.